Please contact us for a Return Merchandise Authorization (RMA) number before returning anything to AwesomeEyeglasses.com. Returns will not be accepted without a visible RMA number on the outside of the box.

Returns will be accepted only if they are in resalable condition with all original manufacturer packaging and inserts. All products must be returned within 30 days of the original order date. No returns will be accepted after this 30 day period has expired.

Frames that have been adjusted by an optician or had prescription lenses placed in them are non-returnable.

All returns will be charged a 15% restocking fee.

The product must be returned with all original packaging materials, eyeglass case, unused warranty cards, and instruction booklets.

Before exchanging or returning an item, please obtain a Return Merchandise Authorization (RMA) number by calling customer service at 1.888.300.1504 or by emailing us at Returns@AwesomeEyeglasses.com. The RMA number must be written on the outside of the package and/or on the return shipping label. Any returned items that are not accompanied by an official RMA number will not be accepted.

To Return an Item:
Write your RMA number on the outside of the package.
Repackage the item as securely as possible and then ship the package to:

Awesome Eyeglasses
Attention: RETURNS
2159 Barracks Road
Charlottesville, VA 22903

Returns must be sent prepaid and insured for the for full price by a trackable carrier such as UPS, Federal Express or the United States Post Office.

Your credit card will be credited within 7 business days of receipt of the package.

Warranty Claims

All frames come with a 1 year manufacturer warranty which covers defects. No warranty will be honored from personal neglect or abuse. There are no warranties on sale merchandise.

We have the right to refuse warranty claims on frames that were brought elsewhere for the prescription lenses. We will be as flexible as possible, but we have no control over other lab technicians who are not familiar with proper edging techniques that differ from one brand to another.